At Health29.in, we strive to ensure a seamless experience for our users. However, we understand that circumstances may arise where you need to cancel an order or appointment. Please read our cancellation policy carefully.
Before Processing: You may cancel your order for medicines, lab tests, or health services before it has been processed. To cancel, please contact our support team at support@health29.in or call our helpline.
After Processing: Once an order is processed and dispatched, cancellation may not be possible. However, you may check our Refund & Return Policy for applicable options.
Doctor Consultations & Lab Tests:
Appointments can be canceled up to 24 hours before the scheduled time for a full refund.
Cancellations made within 24 hours of the appointment may be subject to a cancellation fee.
Imaging Tests & Other Health Services:
Cancellations must be made at least 48 hours in advance to receive a refund.
Cancellations within 48 hours may incur charges as per the service provider’s policy.
If you have subscribed to any Health29 membership plans, you may cancel anytime by contacting our support team.
Refunds for subscription cancellations will be subject to the terms of the membership plan.
To cancel an order, appointment, or subscription:
Email us at support@health29.in with your order/appointment ID and reason for cancellation.
Call our customer service team at +91-8800217959
If applicable, refunds will be processed per our Refund Policy and credited to your original payment method within 7-10 business days.
Some products/services may not be eligible for cancellation, such as custom prescriptions, emergency consultations, or specialized health procedures.
Health29.in reserves the right to deny cancellations or charge a cancellation fee based on the circumstances.
Copyright © 2022-24 Health29. All Rights Reserved. Design & Developed By : Innovative Solution Technologies | ISOLS Group
